Welcome to XEED! We’re excited to have you shop with us. Below is all the information you need about our shipping process and exchange policy:
* Processing Time: Orders are processed within 1-2 business days. During high-demand periods, processing may take up to 3 business days.
* Delivery Times: Delivery times may vary based on your location:
* Standard Delivery: Typically 3-5 business days across India.
* Delivery Charges: Enjoy free delivery on all orders, with no minimum purchase requirement.
Please ensure that your shipping address is accurate and complete. XEED is not responsible for any issues arising from incorrect or incomplete addresses provided.
If your package is marked as delivered but you have not received it, please contact the carrier directly. XEED is not responsible for packages once they have been marked as delivered.
We offer size exchanges to ensure you get the perfect fit! If you need a different size, please contact us within 7 days of receiving your order to initiate an exchange. Here’s how it works:
* Eligibility: Exchanges are only for size changes. The item must be in its original condition, unworn, and with all tags attached.
* Process: Contact our customer support team at support@xeed.store with your order details and the new size you require. We will assist you with the exchange process.
* Shipping Costs for Exchanges: The return shipping cost for exchanges will be borne by you. We will cover the shipping cost for sending the new size back to you.
Please note that we do not accept returns. All sales are final. We encourage you to review your order and sizing carefully before completing your purchase. If you have any questions or need assistance with sizing, please contact our customer support team at support@xeed.store.
For any questions about shipping, tracking, or exchanges, please reach out to us at support@xeed.store. We’re here to help and ensure your satisfaction!
Thank you for choosing XEED. We appreciate your support and look forward to delivering exceptional fashion to you!